Help with
your page.

Contact support

Email yoursapp.support@gmail.com for help with Yours.

Include your iPhone model, the version shown in Menu → Help & About, and what happened. If the issue concerns a public page, include its link. Never send a sign-in code or an editable backup containing private content.

Sign in to your account

Open Yours and sign in from the welcome screen using Apple, Google, or an email code. Finish Apple or Google sign-in in the provider’s secure screen. To use email, enter your address and tap Send sign-in code. Enter the six-digit code from your inbox, then tap Sign in.

After signing in, open Menu → Account to manage your account. If you used an older Yours version, update the app before following these instructions.

If the email has not arrived, check the address and your spam or junk folder. Use another email lets you correct the address. When the countdown finishes, choose Resend code and use the code from the latest request. Codes expire after ten minutes. If you see a message asking you to wait, follow it before trying again.

Already have a Yours account? Sign in using its existing method, then open Account → Sign-in methods to connect Apple or Google. An email address match does not connect accounts automatically. Apple’s Hide My Email address may differ from your usual address.

Your account must be verified before its editor opens. Cancelling sign-in from the welcome screen leaves you there. Signing out returns to the welcome screen and keeps saved device drafts separate from other accounts. Sign back in to the same Yours account and workspace to reopen its drafts.

On your iPhone, online, and public

The editor saves your working page on this iPhone. Open Menu to check the status at the bottom: Saved for a local draft, Saved online for a synced private page, or Live for an up-to-date public page. If you see Couldn't save, keep the editor open and try again or save an editable backup.

In Menu, open Publish page or, for an existing publication, Manage link. Depending on the page’s status, this shortcut may instead say Review publishing or Resume live updates. In these controls, Save online privately connects a page to your signed-in account. Subsequent edits sync automatically while the app is open and connected. Private pages stay private. After you choose Publish page, edits to that connected page also update its public address. A new draft needs its first online save or publication before automatic syncing starts.

Once your account’s editor is open, offline edits stay on your iPhone and sync when you reconnect with the app open. If the status shows Saved · sync paused, open the page’s publishing controls from Menu, read the message, and use Retry sync when you are ready.

Build 26 and earlier: Earlier versions require manual online saves and public updates. Choose Save online privately to save a private online copy. Later edits stay private until you choose Update public page.

If Yours reports that a page changed on another device, review the latest online version before saving or publishing again. Keep a backup of local changes you want to preserve.

Choose and share your page address

Open the page’s publishing controls from Menu. Enter a Link name. You can tap Check availability before choosing Publish page. Use 3–48 lowercase letters, numbers, or hyphens, with a letter or number at each end. Reserved or taken names need a different choice. Checking availability does not reserve the address; publishing does.

Public pages can use a short address such as yours.place/your-name. Links from older versions of Yours may include /u/; those links keep working. Once published, this page keeps the same address when you update it. For a different address, choose Save this as a separate page → Create separate page, then publish the new copy.

After publication, tap the public address or open Menu → Publish & share → Share & export → Public link for Copy link, Share link, and QR code. The QR sheet offers Share page code. Manage public link returns to publishing controls. The link and QR code open the last published version. Sharing an image or HTML file does not create a public link.

Make a page private or delete it

Open the page’s publishing controls from Menu, then choose Unpublish → Unpublish page to remove public access. Its address stays reserved for this page, so you can publish it again at the same link. Automatic syncing does not publish it again. Signing out does not unpublish a page.

To remove an online page, find it under Menu → Publish & share → Online pages, open that page’s More options, choose Delete, then Delete online page. Its public link stops working. The page on your iPhone stays here.

Delete your account

Before deleting your account, export any work you want to keep. While signed in, open Menu → Account → Delete account. Enter your signed-in email in Delete your Yours account? and tap Delete account. This removes your account, online pages, published pages, and online sessions. Device drafts remain associated with the deleted account and are not transferred to a new account. Deleting your account or removing the app does not cancel a subscription; cancel it with the billing provider separately.

Back up and recover your work

Choose Menu → Your library → Backups & recovery → Save backup to keep an editable JSON copy in Files. Restore backup asks before replacing your current page and keeps a recovery copy. You can also use Undo after a replacement.

Menu → Your library → Saved editions keeps private snapshots on this device. Local copies are removed when you remove Yours from your iPhone, so keep an external backup first. Local editing and file exports work offline; online saving, publication, linked images, and music or video need an internet connection.

Create and publish a Showcase

Open Menu → Your library → Showcase to collect projects with photos, introductions, stories, credits, and website links. Choose Preview to explore your collection and each project. Back to my page returns to your canvas.

Showcase edits save on this device. Inside Showcase, choose Export to keep an editable backup in Files. Import asks before replacing the collection and supports Undo. Save or discard unfinished project link edits before exporting.

Showcase has its own draft and backup, separate from canvas pages, saved editions, and their Undo history. Keep a separate exported Showcase backup before removing Yours.

For online Showcases, open Menu → Yours Plus, then Open Plus tools when your membership is active. In Create, use Save online for a private copy or Publish to review publication details. The Showcase becomes public only after you confirm Publish reviewed version. Online Showcase saving and publishing require an active Yours Plus membership and an internet connection.

Yours Plus and billing

Open Menu → Yours Plus to compare Free and the optional monthly Yours Plus subscription. Plus includes online Showcases, online page history, and connecting a subdomain you own. Domain registration is separate. The page shows the current price and availability before purchase; creative tools and local backups remain free.

On iPhone, choose the displayed subscription option and review the price in Apple’s payment sheet before confirming. For an existing App Store subscription, sign in to the Yours account used to subscribe and choose Restore Purchases. Use Manage App Store subscription to manage or cancel renewal in Apple’s subscription settings.

For a web subscription, open Yours Plus on the website with the same Yours account and choose Manage web subscription. Web payments and subscription settings are handled by Stripe. After returning to Yours, use Refresh membership to check the confirmed status. Manage each subscription with the provider where you purchased it.

Subscriptions renew automatically until cancelled. Cancelling renewal keeps Plus available until the end of the paid period. If pricing or confirmation is unavailable, keep using Free and try again when connected. If you already paid, restore an App Store purchase or refresh your membership before trying to buy again. Contact support if access is still missing; never send a password, sign-in code, or full payment card details.

Report a public page

Open the published page in a browser and choose Report page at the bottom. Describe the concern, then choose Send report. You do not need to sign in. Leave out sensitive personal information.

Report or block a publisher

In iPhone build 67 and later, open Menu → Account → Safety & blocked users. Paste a published Yours page or Showcase link and choose Find page. You can view the page, send a report, or choose Block user. Blocking hides that publisher’s pages in Yours and prevents either account from viewing the other’s pages through this signed-in viewer. It does not unpublish either person’s work. Manage your list and unblock a publisher on the same screen. Public pages remain accessible outside Yours without signing in.

When viewing a public page inside Yours, Report and Block are below the page. Older app versions can report from Report page at the bottom of the published page in a browser. Include the page link when contacting support.